Support Center

Why is shipping so expensive?

Last Updated: Mar 03, 2016 02:12PM MST

We don’t make any money on shipping. In fact, we are losing money on many orders because of all the costs involved in warehousing, handling, packaging etc. The postal service prices have gone way up. You can check the prices yourself online if you want. Other companies that have cheaper shipping simply raise the cost of their products, we don’t do that. Our products are quite heavy. We don’t half-fill our bottles like others do. I could have if I wanted to make money, but I want to get you the most I possibly can for the money. The protein formula in it’s box is a 3 lb item.The postal service now only ships everything priority. First Class is only for things under 13 oz, and most of our items weigh more than 1 lb (16 oz). Sure there is media mail rate but you’d have to wait up to a month to get it. I suggest you watch this informative behind-the-scenes video “Where the Money Goes”

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