Support Center

What is your policy if the package is returned and needs to be reshipped?

Last Updated: Dec 21, 2015 11:44AM MST
If the package is returned to our warehouse due to an issue that is not our error, (e.g. you weren’t home or you entered an incorrect shipping address) then you must pay again to reship the product.  If you elect not to pay again for shipping and wish to cancel the order, we will refund you the amount of the product purchased but not the shipping.

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    This number is NOT FOR HEALTH QUESTIONS OR ORDER PROBLEMS! If customers abuse the Phone Order Line, I will be forced to raise my prices.
    -- Markus


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    9:00 a.m. to 4:00 p.m. MDT
    Closed on all US Holidays
orders@markusproducts.com
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