Support Center

I can’t download the e-books on my reading device.

Last Updated: Jun 03, 2014 01:38PM MDT
Please note, you have 10 ATTEMPTS TO DOWNLOAD AND SAVE this digital 
purchase. You must SAVE THIS TO YOUR COMPUTER. When saving, be sure to use a
wired or wireless home network connection.  Do not download this book over a 
cellular network (e.g. Verizon, T-Mobile, etc).

Unfortunately, we do not provide support regarding the downloading and saving of
e-books.  If you need support, please contact the manufacturer of your reading 
device.  For your convenience, we have included links to some of the most 
popular reading devices and computer operating systems:

Kindle Fire HDX 8.9"

Kindle Fire HD 8.9"

Kindle Fire HDX

Kindle Fire HD 2nd Generation

Kindle Fire 2nd Generation

Kindle Fire HD 7"

Kindle Fire 1st Generation



Please contact Apple Support at 1-800-MYAPPLE to get help with saving files to 
your version of OSX.​

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